Industry
Travel
Booking, disruption and loyalty, voice-first, 24/7.
For airlines, retail travel and OTAs, we run the customer conversation across booking, changes, disruption, refunds and loyalty. Grounded in live PNRs, in every language your customers speak.
Focus areas
Booking & RebookingEnd-to-end booking and rebooking on voice and chat, grounded in live PNRs.
Disruption HandlingProactive outreach and rebooking during weather, ops or schedule change events.
Loyalty & PersonalisationLoyalty enrolment, tier servicing and personalised upsell across the journey.
Refunds & ServicingPolicy-grounded refund and servicing conversations, fully audited.