SUPPORT & RESOLVE AGENTS
Problem
Booking, rebooking and refunds are stateful, policy-heavy, and split across web, app and call centre.
How we solve it
The agent completes the whole booking journey inside a single conversation with PNR / PMS / OMS access and policy grounding.
- Book, change, refund end-to-end
- Direct PNR / PMS / OMS access
- Policy-grounded responses
